Finding the Add-in
The Excel Add-in is usually on the extreme right of the Home tab
Logging In
First press the login button
Canopy Add-in works on two types of credentials
- Username/Password/OTP: These are your regular Canopy credentials
- Token: If you have not been issued a separate username and password for Canopy (e.g. you login to Canopy via your Bank’s website) then you can generate a secure token by going through the following steps
- Login to Bank’s website (e.g. Credit Suisse DPM) and go to Canopy
- in Canopy go to menu option Excel Frontend (it is the last item in the menu on the left)
- accept the message pop-up and then press ‘Generate Token’
- press Copy Token once it is generated (it will copy the token to your clipboard)
- paste this token in the relevant cell of Canopy Excel-Addin
- please remember that the token expires as soon as your Bank website goes into screen save mode (this is a security feature to make the account extra secure) so please remember to keep refreshing the bank Website and generate a fresh token whenever required