Account

How do I access Canopy?

Canopy is easily accessible from any web browser on desktop, laptop, tablet or smartphone (we recommend using Google Chrome).

Depending on your relationship with Canopy, you may access Canopy from different login pages:

Canopy general clients

• Visualizer: https://secure.canopy.cloud
• Engine: https://engine.canopy.cloud

Canopy Lite clients

• Visualizer: https://lite.canopy.cloud
• Engine: https://engine.canopy.cloud

Canopy Partner Clients

• Credit Suisse clients: Login via your Credit Suise PB-APAC App
• Bank of Singapore clients: https://bos.canopy.cloud

Security

How secure is Canopy?

Canopy is an ISO 27001:2013 certified company. We practice bank-level security with SHA-256 SSL, 2048 encryption and other database security measures. We also undergo regular system penetration testing. However, the best line of defense is not having customer’s personally identifiable information in the first place and that’s why Canopy is an anonymous platform. To learn more about how Canopy keeps client data safe, please refer here.

Data

Why is settlement amount negative for my ‘Transfer In’ Transactions?

‘Transfer In’ denotes the opening entry of a purchased position, hence the settlement amount is negative.